Telemedicine e-visits

Schedule & Prepare for an E-Visit

  1. Currently, your child must have been seen at least once in the office.  At this time, both Dawn Prati C-PNP and Dr. Malak are doing telemedicine visits. Our other clinicians will be added on as circumstances permit.
  2. Although New York State mandated coverage of telemedicine by both private insurers and Medicaid in January 2016, we strongly recommend you verify with your plan that e-visits will be covered.
  3. Rest is pretty simple:  call the office to schedule visit as you normally do (or use portal if you wish).  Be sure to request reasonable appointment length.
  4. Make your payment by credit card below.  We will submit claim to your insurance and, if they pay for visit, send refund to your account.  Be mindful that no-show fees will still apply if you fail to keep appointment. 

Telemedicine Success Tips
● Use an  iPhone or Android -- or PC / tablet with camera, microphone, and speakers
● Use headphones when possible so only you and the other person can hear your conversation
● An internet connection with at least 350kb/s download and upload speeds. Click to test your speed
● Important! supports Google Chrome and Firefox browsers; javascript must be enabled.

Welcome to the 21st century! Bambini is pleased to now offer e-visits. Sometimes referred to as telemedicine consultations or video chat, e-visits are:
  • convenient -- no need to fight traffic or sit in crowded waiting room.
  • secure -- this is not simply Skype or Facetime with the doctor., the system we chose,  is HIPPA-compliant.
  • might  be covered by health insurance just like your regular office visits (see below).

Not Suitable for an E-Visit

  • Your daughter has sore throat, you are worried it's strep.  We will need to do a culture.
  • Your child has bad stomachache and you are thinking it could be appendicitis.  He may need CT or admission.
  • The baby has bad cold, teething, and grabbing ears.  We need to get a look at the eardrums. 

A few minutes prior to scheduled e-visit, log in by clicking badge below and follow prompts.   If you are using a smart phone or tablet, you may want to download a app.  (Dawn's URL is;

Dr. Malak is

Concerns Suitable to an E-Visit

  • You drove two hours to Bambini last week for autism consult.  Labs were ordered.  You would like to discuss.
  • Your son is away at college and has flare of acne.  Would be important to have good webcam or phone.
  • Your six year-old wakes with what looks like pink eye.  No other symptoms.  Two inches of snow coming.

Appt Length
Wholesome Care for Kids

Bambini Pediatrics PC

Phone: 845-249-2510

Fax: 845-249-2505