Welcome to the 21st century! Bambini is pleased to now offer e-visits. Sometimes referred to as telemedicine consultations or video chat, e-visits are:
- convenient -- no need to fight traffic or sit in crowded waiting room -- esp here in the COVID-19 era!!
- secure -- this is not simply Skype or Facetime with the doctor. Doxy.me, the system we chose, is HIPAA-compliant.
- since the COVID-19 outbreak, most if not all insurance plans are covering e-visits. Some even the co-pay.
Less Suitable for an E-Visit
- Your daughter has sore throat, you are worried it's strep. We will need to do a culture.
- Your child has bad stomachache and you are thinking it could be appendicitis. He may need CT or admission.
- The baby has bad cold, teething, and grabbing ears. We need to get a look at the eardrums.
For families that are self-pay, the fee for a 15 min telemed visit is $75. For a 30 min appt, the fee is $150. You may pay using Paypal link, through the portal, or by calling our staff with a credit card number.
Concerns Suitable to an E-Visit
- Your child need a follow-up visit for ADHD, Lyme, PANDAS, Hashimoto's, and other chronic ailments.
- Your son is away at college and has flare of acne. Would be important to have good webcam.
- Your six year-old wakes with what looks like pink eye. No other symptoms. Weather is lousy.
- Your child had numerous blood tests. You would like to discuss the results with the doctor, and you live more than an hour from the office.
Schedule & Prepare for an E-Visit
- Your child must have been physically seen at least once in our office. At this time, all of our clinicians, including Dr. Malak, will be offering e-visits.
- Rest is pretty simple: call the office to schedule visit as you normally do (or use portal if you wish). Be sure to request reasonable appointment length.
- For families without insurance (self-pay), submit payment via our Patient Portal or by Paypal at link below. Be mindful that no-show fee will still apply if you fail to keep appointment.
- A few minutes prior to scheduled* e-visit, log in by clicking badge below corresponding to the clinician you are booked with and follow prompts.
If your appointment is in the middle or at the end of a session, just like in the office, the doctor may be running late; emergencies come up here! If waiting is a concern, please don't hesitate to call office and check to see if we're running a little late.
Telemedicine Success Tips
● Use an iPhone or Android -- or PC / tablet with camera, microphone, and speakers. Phones often seem to do a better job than desktops. There is no App to download.
● Use headphones when possible so only you and the other person can hear your conversation.
● An internet connection with adequate bandwidth. Click to test your speed here.
● Important! Doxy.me supports Safari 11 (iPhone), Chrome (Android), and Firefox browsers.