Wholesome Care for Kids

Telemedicine Success Tips
● Use an  iPhone or Android -- or PC / tablet with camera, microphone, and speakers.  Phones often seem to do a better job than desktops.  There is no App to download.
● Use headphones when possible so only you and the other person can hear your conversation.
● An internet connection with adequate bandwidth. Click to test your speed
here.
Important!  Doxy.me supports  Safari 11 (iPhone), Chrome (Android), and Firefox browsers. 

Concerns Suitable to an E-Visit

  • Your child has cough or cold symptoms & you're worried it might be COVID-19.
  • Your child need a follow-up visit for ADHD, Lyme, PANDAS, Hashimoto's, and other chronic ailments.
  • Your son is away at college and has flare of acne.  Would be important to have good webcam.
  • Your six year-old wakes with what looks like pink eye.  No other symptoms.  Weather is lousy.



Welcome to the 21st century! Bambini is pleased to now offer e-visits. Sometimes referred to as telemedicine consultations or video chat, e-visits are:
  • convenient -- no need to fight traffic or sit in crowded waiting room -- esp here in the COVID-19 era!!
  • secure -- this is not simply Skype or Facetime with the doctor.  Doxy.me, the system we chose, is HIPAA-compliant.
  • since the COVID-19 outbreak, most if not all  insurance plans are covering e-visits!

For families that are self-pay, the fee for a 15 min telemed visit is $50.  For a 30 min appt, the fee is $100.  You may pay using Paypal link, through the portal, or by calling our staff with a credit card number.  

Telemedicine e-visits

  • For best results, it may be helpful to reboot your device before the call. 
  • ​Type in your child's name & click check-in.
  • ​Allow your browser access to camera & microphone.  Click the "start test" button in waiting room.
  • If your insurance carrier has changed since last visit, please send us photo of your new card (front & back). 

Less Suitable for an E-Visit

  • Your daughter has sore throat, you are worried it's strep.  We will need to do a culture.
  • Your child has bad stomachache and you are thinking it could be appendicitis.  He may need CT or admission.
  • The baby has bad cold, teething, and grabbing ears.  We need to get a look at the eardrums. 


Schedule & Prepare for an E-Visit

  1. Your child must have been physically seen at least once in our office.  At this time, all of our clinicians, including Dr. Malak, will be offering e-visits.
  2. Rest is pretty simple:  call the office to schedule visit as you normally do (or use portal if you wish).  Be sure to request reasonable appointment length.  
  3. For families without insurance (self-pay), submit payment via our Patient Portal or by Paypal at link below.  Fees are $50 for brief 15 min  visit or $100 for extended 30 min.
  4. Be mindful that no-show fee will still apply if you fail to keep appointment.   
  5. ​A few minutes prior to scheduled e-visit, log in by clicking badge below corresponding to the clinician you are booked with and follow prompts.   

Phone: 845-249-2510

Fax: 845-249-2505

Bambini Pediatrics PC